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CyberGhost vs. Private Internet Access Comparison Review

This CyberGhost vs. Private Internet Access (PIA) comparison review digs deeper to find out how the two VPN services compare. Find out which one is better and why.

There’s no doubt the two providers are among the best VPN providers on the market. Interestingly, the duo is owned and operated by the same company. That makes it hard for buyers to tell their difference. So, what makes the two different?

Important

Well, CyberGhost is a more reliable VPN provider, especially if you want airtight security and confidentiality. But then, it’s quite expensive and supports lesser devices. On the other hand, Private Internet Access has many servers, offers better torrenting and P2P sharing, is cheaper, and supports more devices connected simultaneously. Overall, PIA offers better value for money.

Comparison Table

Private Internet Access CyberGhost
๐Ÿ–ฅ๏ธ PlatformsPCs, Mobile, Routers, TV Sticks, Gaming ConsolesPCs, Mobile, Routers, TV Sticks, Gaming Consoles, etc
๐Ÿ’ป Devices107
๐Ÿ“œ Encryption256-bit AES encryption256-bit AES encryption
๐ŸŒ ProtocolsWireGuard, OpenVPN, and IKEv2OpenVPN, IKEv2/IPSec, and WireGuard
๐Ÿชช JurisdictionUnited StatesRomania
๐Ÿคท Logging Policy100% No LoggingNo Logging
๐Ÿ–ฅ Server Network35,000 servers in 78 countries9000+ servers spread across 114 locations in 90 plus countries
๐Ÿงช Leak TestsNegativeNegative
๐Ÿ“บ Streamingโœ”๏ธโœ”๏ธ
๐Ÿดโ€โ˜ ๏ธ Torrentingโœ”๏ธโœ”๏ธ
๐ŸŽฎ Gamingโœ”๏ธโœ”๏ธ
๐Ÿ‘จโ€๐Ÿ”ง Support24/7 live chat, FAQChatbot, live chat, Email, FAQ
๐Ÿ†“ Free VersionโŒโŒ
โŒ› Free Trialโœ”๏ธโœ”๏ธ
๐Ÿ›ก๏ธ Guarantee30-day moneyback guarantee45-day money-back guarantee

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CyberGhost Pros
  • Based in a non-surveillance country, so privacy is guaranteed
  • Excellent security courtesy of AES 256-bit encryption
  • Excellent speeds and reliable performance worldwide
  • Supports all major platforms, browsers, and devices
  • Unlocks geo-restricted platforms without a problem
  • 24-hour free trial and a generous moneyback guarantee
Private Internet Access Pros
  • Wider server network and all servers are P2P compatible
  • Available on mobile and desktop devices plus several other devices
  • It comes with ad-block and tracking as well as malware protection
  • PIA is better when it comes to P2P downloading, torrenting, and streaming
  • Supports up to 10 simultaneous device connections
  • Adds extra security with SOCKS5 proxy
CyberGhosยญยญยญt Cons
  • Small server network compared to Private Internet Access (PIA)
  • Not all CyberGhost servers are P2P compatible
Private Internet Access Cons
  • The VPN is based in a 5-Eyes country, so privacy is not a guarantee
  • Speeds when using AES 256-bit encryption are slow

CyberGhost vs. PIA Face to Face Comparison Review

Superficially, CyberGhost is the better choice, but then, there are a lot of aspects to consider. In this round-up, we have compared the two VPNs based on the crucial factors considered when selecting the best VPN. In some areas, CyberGhost wins, but in others, Private Internet Access takes the crown. So, without further ado, let’s get into it.

1. Brand Trust

There are thousands of VPN providers, some genuine while others are quacks with substandard services. That said, it’s important to assess the brand trust of a provider you want to deal with. So, which of the two is a trusted brand?

Ever since its establishment back in 2011, CyberGhost has scaled the heights to become one of the most reliable VPNs around. The company has continued to win the hearts of consumers, and that is why it’s a favorite on consumer review sites and other tech publishers.

At the time of writing, CyberGhost has an impressive 4.4/5 after over 20,000 reviews on Trustpilot. It has also been featured on top tech sites, including TechRadar, Cnet, Tom’s Hardware, and others, where it has been praised for its security, privacy, and performance.
Trust

Private Internet Access is also a trusted brand but certainly not on CyberGhost’s level. The company was started in 2010, but it’s not a renowned VPN as CyberGhost. At the time of writing, Private Internet Access has a rating of 4.4/5 after over 10,000 reviews on Trustpilot.

Tom’s Guide also covered this VPN and credited PIA for privacy, but it criticized it for its slow speeds. All said and done, PIA is still a VPN worth checking out.
Trust

2. Supported Devices

Another important consideration is the types of devices supported, and the number of simultaneous device connections allowed. Obviously, you want a VPN that offers all-around security and privacy on all your devices. Also, the higher the number of simultaneous device connections, the better.

Private Internet Access Supported Devices
Private Internet Access is also a great deal when it comes to device compatibility. It supports both desktops and mobiles. You can use it on a Windows PC, Linux Mint 18+, Debian, and Arch or Mac.

The service is also available for Android and iOS devices, smart and Android TVs, Apple TVs, routers, and gaming consoles. While it equals CyberGhost in terms of supported devices, PIA wins this round now that it supports more devices. You can connect up to 10 devices simultaneously, while CyberGhost supports just 7.

3. Usability

The next thing to compare is the usability of these two VPNs. Online security and privacy are no longer just for the techies, hacktivists, and computer nerds; even the average users should have a VPN. That said, VPNs should be user-friendly.

Private Internet Access Usability
Private Internet Access also scores well in terms of usability. Getting started is equally easy. The first thing to do is click on โ€˜Get Started with VPNโ€™ and select a plan.

Just like with CyberGhost, some devices, for example, consoles and Raspberry Pi, might require manual configuration, which can be quite a challenge for some users. There are also plenty of guides on how to use PIA.

4. Security

Security is the most important consideration when looking for the best VPN. In this segment, we have analyzed two critical aspects that can be the deal maker or breaker as far as security is concerned; encryption technology and protocols supported.

(a) Encryption

Encryption refers to the process VPNs use to generate a secured encrypted path between two devices.

PIA is also a secure VPN that uses AES-128/256 GCM and CBC. With 256-bit encryption, you are guaranteed airtight security as this encryption can’t be breached. When it comes to handshake options, PIA VPN utilizes ECC-256k1/256r1/521 and RSA-2048/3072/4096.

(b) Protocols

VPN protocols are a set of rules that determine the way your data is routed between your device and the VPN server.

PIA Protocols
When it comes to PIA, the VPN uses trusted open-source protocols such as WireGuard, OpenVPN, and IKEv2.

These protocols are just the same as those used by CyberGhost, so the two VPNs are equal in terms of tunneling.

5. Security Extras

Several additions can improve the security of a VPN.

CyberGhost comes with DNS and IP leak protection, so you can be sure that at no time will your DNS or IP leak. There’s also an automatic kill switch that disconnects your device from the internet immediately when you lose the VPN connection, thus preventing your location, IP address, or identity from being exposed.

Another extra is split tunneling which enables users to set custom rules for apps they want to connect or bypass the VPN tunnel.

CyberGhost Security Extras

Private Internet Access is also a great choice here. It also comes with DNS and IP leak protection, so you remain safe throughout. This VPN also has an advanced automatic kill switch, so you are automatically disconnected from the internet whenever you lose the VPN connection.

Split tunneling is also available to enable you to choose which apps to connect to the VPN tunnel and which ones shouldn’t. Also worth mentioning is the PIA Mace a solid security feature that blocks certain domains used for executing malware attacks, trackers, and ads, as well as SOCKS5 and Shadowsocks proxies.

Private Internet Access Security Extras

6. Privacy and Confidentiality

In addition to security, it’s also critical to compare the privacy and confidentiality offered by VPNs in this comparison review. Here, there are two important aspects; jurisdiction and the logging policy.

(a) Jurisdiction

One of the shortcomings of Private Internet Access is the fact that it’s based in Colorado, so it operates under the rules of the United States jurisdiction. As you may be aware, the United States is among the member states of the 5 Eyes alliance. This means that the VPN can be forced to cooperate with the authorities by submitting user data when necessary.

(b) Logging Policy

PIA being in a 5-Eyes jurisdiction is a scare, but fortunately, PIA has a strict 100% no-logging policy โ€“ only the email address, payment data, and temporary affiliate cookies is the only information collected. None of your information is logged.

7. Server Network and Distribution

The number of servers and where they are located is also an important consideration when selecting a VPN. Here, go for a VPN with a vast network of specialized servers spread in different regions.

CyberGhost has 7700+ servers spread across 113 locations in 91 countries at the time of writing. One great thing about CyberGhost is that there are physically located servers, virtual servers, and some P2P servers with dedicated IPs (extra cost).

This specialization and unlimited bandwidths makes this VPN a worthy choice.

CyberGhost Servers

On the other hand, PIA has over 35,000 servers in 78 countries. This is a good thing as many servers mean fewer crowds and, consequently, faster speeds. However, the locations of PIA’s servers are not as many as CyberGhostโ€™s.

But the good thing is that these next-gen servers offer unlimited bandwidth, and users can get dedicated IPs (extra cost).

PIA Servers

8. Speeds and Performance

One thing about VPNs is that they are subject to speed losses. Speed loss is dependent on the distance between your device and the server you are connected to, and notably, the VPNs infrastructure. While all VPNs incur speed losses, it’s essential to go for VPNs with minimal speed losses. We tested PIA and CyberGhost using a 100Mbps connection to find out more about their speeds on different servers.

๐Ÿ“ฅ DownloadPrivate Internet Access CyberGhost
๐Ÿ‡บ๐Ÿ‡ธ USA(CA)70Mbps/100Mbps68Mbps/100Mbps
๐Ÿ‡จ๐Ÿ‡ฆ Canada72Mbps/100Mbps70Mbps/100Mbps
๐Ÿ‡ฌ๐Ÿ‡ง United Kingdom69Mbps/100Mbps64Mbps/100Mbps
๐Ÿ‡ฉ๐Ÿ‡ช Germany64Mbps/100Mbps62Mbps/100Mbps
๐Ÿ‡ซ๐Ÿ‡ท France69Mbps/100Mbps65Mbps/100Mbps
๐Ÿ“ค UploadPrivate Internet Access CyberGhost
๐Ÿ‡บ๐Ÿ‡ธ USA(CA)56Mbps/100Mbps64Mbps/100Mbps
๐Ÿ‡จ๐Ÿ‡ฆ Canada57Mbps/100Mbps59Mbps/100Mbps
๐Ÿ‡ฌ๐Ÿ‡ง United Kingdom51Mbps/100Mbps57Mbps/100Mbps
๐Ÿ‡ฉ๐Ÿ‡ช Germany62Mbps/100Mbps50Mbps/100Mbps
๐Ÿ‡ซ๐Ÿ‡ท France59Mbps/100Mbps57Mbps/100Mbps

9. Streaming and Torrenting

While VPNs were primarily used for online privacy and security, today, they come in handy in streaming, torrenting, and P2P file sharing. Find out which VPN is good for unblocking geo-restricted content, P2P downloading, and torrenting.

Private Internet Access Streaming
Private Internet Access can also unblock geo-restricted streaming sites but not as effectively as CyberGhost. It managed to unblock Netflix UK and US, but we got errors when trying out other Netflix platforms. As for Hulu, BBC iPlayer, and Crunchyroll, it did unblock them with ease.

As for torrenting and P2P file sharing, PIA is also a worthy choice. As a security measure, this VPN avails SOCKS5 proxy, which offers worry-free torrenting when used with the kill switch. But just like CyberGhost, the company forbids illegal downloads and sharing copyrighted materials.

10. Customer Support

From time to time, you may experience problems. It could be technical problems or billing issues. That said, you need a VPN with steadfast customer support.

Private Internet Access is not different from CyberGhost in terms of customer support. Here also, the company has a live chat feature available 24/7. The agents are also knowledgeable, but then, feedback took a little bit longer, probably because there are a few support agents.

You can also opt for the ticketing system, which is relatively slow, or the PIA knowledge base.

11. Plans, Pricing, Free Trials, and Payment Options

In this last segment of this CyberGhost vs. Private Internet Access comparison review, find out the cost of subscription, plans, and more.

PIA doesn’t have a free plan, but a 7-day free trial is available for iOS and Android. There is also a 30-day money-back guarantee for monthly subscriptions and a 30-day money guarantee on long-term plans. The available payment options include Visa, MasterCard, Amex, Discover, JCB, PayPal, BEAM, Amazon Pay, Bitcoin, Zcash, Ethereum, and Litecoin.
Private Internet Access CyberGhost
3-years$2.03 / moโŒ
2-year planN/A$2.19 / mo
1-year plan$3.33 / mo
6 monthsโŒ$6.99 / mo
monthly plan$11.95 / mo$12.99 / mo
LifetimeโŒโŒ

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Wrapping Up

There you have it, folks, a detailed CyberGhost vs. Private Internet Access comparison review. Indeed, both VPN providers have advantages and disadvantages. CyberGhost is the best bang for the buck for those who want airtight security, privacy and confidentiality now that it’s not based in a country that is a member of any surveillance organizations. However, if you want an affordable VPN that offers excellent torrenting and P2P sharing, then PIA is the best choice. The subscriptions are lower, and all the servers are P2P compatible.

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